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I'm Going

Privacy Policy

Effective date: 4 October 2026
App: I'm Going (Android package com.imgoing.app)
Contact: info@ritcoreai.com

I'm Going helps people post a plan, request a seat, chat, go out, and review each other. This policy explains what personal data the app collects, why it is collected, who else processes it, and how long it is kept.

You must be 18 or older to use I'm Going.

1. Data we collect

Account

• Phone number, used to send a one-time code and sign you in. Other people never see it.
• Email address, used so we can reach you. Other people never see it.
• Name and profile initials.
• Gender, used on your profile and so women-only outings stay limited to women.
• Date of birth, used to confirm you are 18 or older. Other people cannot read it.
• City or area you choose.
• Profile photo you add.

Verification

If you choose photo verification, you submit a photo of your face and photos of a government ID (such as a driving licence, voter ID, passport, or Aadhaar card). Those images are private. They are used only so staff can approve or reject the check. Other people see a verified mark after approval. They do not see the ID photos.

Outings and messages

• Plans you post: place, time, description, who the outing is for, and any cost note. The app does not take payments.
• Join requests, accept or decline decisions, and reviews you write.
• Chat messages on an outing you are part of. Those messages stay between the people on that outing.

Location

With your permission, the app reads your device location to sort nearby outings. You can enter a place yourself instead. The app does not track location in the background.

Photos and camera

The camera and the photos you pick are used for your profile picture and, if you choose it, verification. The app does not scan your photo library.

Notifications

If you allow notifications, we store a device token so we can send alerts about requests, messages, and outings.

Safety

• Blocks you set. A block is mutual: neither person sees the other’s outings, requests, profile, or messages.
• Reports you submit about a person or an outing, and the reason you choose.

Diagnostics

If crash reporting is turned on for the build you installed, error reports (what failed, and technical device details) are sent so we can fix the app. Those reports are not shown to other people.

2. How we use it

We use this data to create and run your account, show nearby outings, deliver chat and notifications, enforce women-only outings and blocks, review verification and reports, keep the service reliable, and meet legal duties.

3. Who else processes it

We do not sell your personal information. These providers process data only to run the app:

• Supabase — accounts, database, and stored photos.
• SMS provider (such as Twilio) — the sign-in code sent to your phone.
• Google Firebase Cloud Messaging — push notifications.
• Google Maps — maps and places.
• Sentry — crash reports, when that build has crash reporting enabled.
• Google Fonts — typefaces loaded in the app.

Staff who review verification and reports can see the photos and report details needed for that decision.

4. How long we keep it

• Pause account. Your profile is hidden. Ratings, reviews, and history stay.
• Delete account. We remove your ratings, reviews, and history and free the phone number so it can be used again. Messages already sent on an outing can remain visible to the other people who were on that outing.
• Verification photos are kept while the request is open and as needed to record the decision, then deleted when they are no longer required for that purpose or for a legal duty.
• We may keep a limited record of reports and safety actions where we need it to protect other people or to meet the law.

5. Your choices

• You can refuse location, camera, and notification permission. Nearby sorting, photo upload, and alerts then stay off until you allow them.
• You can edit your name, photo, and date of birth in the app.
• You can pause or permanently delete your account in Settings. The permanent-delete steps are also written on the delete account page.
• You can ask us, at info@ritcoreai.com, to access, correct, or delete personal data we hold, or to raise a grievance. We will respond within the time the law requires.

6. Children

I'm Going is for adults. We do not knowingly allow anyone under 18 to create an account. If we learn an account belongs to someone under 18, we will delete it.

7. Security

Sign-in uses a one-time code. Phone number, email, date of birth, and ID photos are not shown on other people’s screens. Access to stored data is limited to what the service needs to operate and to staff review of verification and reports.

8. Changes

If this policy changes, we will update the date at the top and post the new version at this same link. Continued use of the app after that date means you accept the updated policy.