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I'm Going
Delete your account
App: I'm Going (Android package com.imgoing.app)
Contact: info@ritcoreai.com
I'm Going is the app for posting a plan and joining other people. You can permanently delete your account in the app. No sign-in is required to read these steps.
Steps
- Open I'm Going and sign in with your phone number.
- Go to Settings.
- Tap Delete account.
- Choose Delete permanently.
- Type DELETE and confirm.
What is deleted
- Your profile, phone number, email address, and date of birth.
- Your ratings, reviews, and outing history.
- The phone number is freed, so it can be used to sign up again.
What is kept
- Messages already sent in a group chat stay for the other people on that outing. They are shown under the name Deleted.
- A limited record of reports and safety actions may be kept where it is needed to protect other people or to meet the law.
Pause instead
Deactivate hides your profile and keeps your history, so you can sign back in with the same phone. Permanent delete is the choice that removes the account.
If you cannot open the app, email info@ritcoreai.com from the address on your account and ask us to delete it. The privacy policy describes the data the app holds.